WARRANTY AND RETURNS

 

RIGHT OF RETURN

It has 14 business days from the date of receipt of the products to return them without having to give reasons and we will refund your money but not the shipping of the order. It is a requirement that contact the customer service department via the web or via email sales@nutricosmeticshop.com. If you do not make this advance notice will not be possible to process the refund.


It will also be necessary for the product and its packaging is in perfect condition. You must package the product so that the product is not damaged during transport, assuming the buyer possible damage during it. returning the product will not be allowed if has obvious signs of use.

You have 2 options for return shipping Product:
1- Send the product yourself. The return shipping costs are borne by the customer. The mailing address is:

NUTRICOSMETIC SHOP

Lebanon, 18.

41500 Alcalá de Guadaira. Seville (Spain)

2- We take care of collecting the product. Expenses for the transport company collect the product will be paid by the buyer before the return.

Once we receive the product and after verification of their status, their money will be returned through the same payment made by the buyer.

RETURN FOR LACK OF CONFORMITY

If the buyer receives defective or faulty products may request the refund or change correct products in good condition corresponding to the request made. You will have to notify the carrier at the time of delivery and recorded on the waybill defects found. It has 48 hours of delivery to contact us and send via the Web or through sales@nutricosmeticshop.com copy of the delivery note. In this case it will be NUTRICOSMETIC SHOP who will pay the shipping charges and return order. We take care of collecting the product.

You must package the product so that the product does not deteriorate during transport, assuming the buyer possible damage for this reason. returning the product will not be allowed if has obvious signs of use.